A place to unwind
Your Colago service - we’ve got you covered!
Give yourself a break and bask in some well-earned relaxation—let us handle the rest while you’re on holiday. Enjoy a wide selection of exclusive complimentary amenities and guest services at COLAGO.
Or indulge in even more comfort and convenience and take advantage of our additional services offered at a supplementary charge including a personal fitness instructor, babysitting, dog sitting, private chef, or the COLAGO boat at the Bogliaco marina.
Complimentary services at COLAGO:
- Plentiful breakfast selection served in our breakfast room with panoramic deck. We exclusively serve regional products; gluten-free and vegan choices available upon request.
- Pick up your own breakfast with culinary delights from the region to enjoy at your COLAGO villa.
- Large outdoor swimming pool and sprawling 20,000-square-metre park
- Luggage service upon arrival and departure
- Private on-site parking with EV charging station (all models)
- Lockable bicycle garage; tools provided for minor repairs
- Laundry room equipped with washer, dryer, and ironing unit
- Table bookings at the most exquisite restaurants
Services in your Private Villa:
- Fully equipped kitchen with coffeemaker, dishwasher, oven, refrigerator, microwave, kettle, cookware, dishes
- Linen and towel changes (upon request); mid-week cleaning service for extended stays of more than 7 nights
- High speed Wi-Fi
- Exclusively yours: your private garden with a private pool
- Spa bag with plush towels for you to enjoy during your stay
Extra services:
Available at a supplementary charge.
- Early check-in, late check-out
- Shopping service: share your grocery list and leave the shopping to us.
- Babysitting
- Dog sitting
- Private chef at our villas; private cooking classes available upon request
- BBQ rentals
- On-site wine cellar featuring the best wines from the region and from all over Italy
- COLAGO boat at the Bogliaco marina
- Private mountain and hiking guide
- Private bike guide
- Private fitness instructor
- Yoga session on our yoga deck
- Massages and beauty treatments at your villa
- At your request, we will be delighted to arrange special experiences for you.
Your stay at COLAGO - useful information
A comprehensive guide from check-in to travel insurance
CHECK-IN & CHECK-OUT
Check-in is on the day of arrival from 16:00 to 19:00. If you arrive after 19:00, please let us know at least 2 days in advance.
For the Villas in Giardino dei Fiori, a late check-in fee of 75 euro will be applied.
For Villas Olivaia, Limonaia and Cedraia, a late check-in fee of 150 euro will be applied.
On the day of departure we kindly ask you to leave your private villa by 10.00 am.
Tourist tax
The tourist tax (sometimes also referred to as visitor’s tax or local accommodation tax) is a fee charged in order to safeguard Lago di Garda’s timeless beauty and support the maintenance and expansion of infrastructure and services. In Italy, accommodation providers are legally mandated to collect this tax. The tourist tax currently amounts to €2.20 per guest and night. Minors under the age of 14 are exempt from this tax. You are welcome to settle the tourist tax upon check-out.
NO Smoking
Smoking is prohibited in all our villas and apartments. We kindly request your cooperation in adhering to our no-smoking policy. Those who wish to smoke are welcome to do so in the open on their private patios or in the garden.
Travel insurance
For added peace of mind, we suggest you take out travel insurance. You can secure travel insurance from Europäische Reiseversicherung when booking with us.
CANCELLATION POLICY
To confirm your booking we ask for a deposit of 30% of the total amount.
For villa Gelsomino, Fiordaliso, Orchidea, Agatea and Oleandro reservations can be cancelled free of charge up to 30 days before arrival.
Should the cancellation occur between 30 and 15 days prior to arrival we reserve the right to retain 30% of the deposit.
Should the cancellation occur less than 15 days prior to arrival we reserve the right to retain 100% of the booking amount.
For villa Olivaia, Limonaia and Cedraia reservations can be cancelled free of charge up to 45 days before arrival.
Should the cancellation occur between 45 and 30 days prior to arrival we reserve the right to retain 30% of the deposit.
Should the cancellation occur less than 30 days prior to arrival we reserve the right to retain 100% of the booking amount.
HOliday with dog
Your dog is very welcome at COLAGO. Please let us know when making your reservation if your four-legged friend will be accompanying you.
We charge 15 € per day for your dog.
